Frequently Asked Question
Alexela Technologies — a New York City-based company specializing in social media management, digital marketing, and web development — offer social media and web marketing solutions performed by experienced social mediaticians, digital marketing technologists and web professionals.
Many customers are using our revolutionary suite of proprietary technologies which strictly adheres to Twitter's Terms of Service. Alexela Technologies affords each of our customers the opportunity to post amazing Tweets every day on Twitter.
Our legitimate company offers professional services. There are no gimmicks, no fine print, no strings attached, no broken promises, no lies, no scams or no sleight-of-hand trickery. GUARANTEED!
Let us promote your website, boost your brand's credibility and enhance your business identity.
How long is the free trial?
Your free offer will last for 1 month.
Your services, including a 1-month free trial offer, will begin when you become a customer of Alexela Technologies. You can cancel anytime online during the first one (1) month of service, and you will not be charged. To cancel, click on "Contact Us" link on our website and follow submit a request for cancellation.
If you are enjoying the services of Alexela Technologies, do nothing and your services will automatically continue at the selected billing frequency. This 1-month free offer is available to new customers of the Alexela Technologies and cannot be combined with any other offer. See Terms of Service for service details.
What is your 60-day Money Back Guarantee policy
Before the first 60 days of service ends, simply click on "Contact Us" link on our website and submit a request for a refund. After the first 60 days of service, no credits for partial months or refunds will be issued.
Do I have to sign a long-term contract?
No. After your 1-month free trial, you will be billed on a pay-as-you-go or pay-in-advance basis. There are no long-term contracts or commitments. You can choose to be billed monthly, quarterly, semi-annually, or annually. Also, we offer a 60-day money back guarantee.
You can cancel anytime during the 1-month free trial period, and you will not be charged. However; after the first 60 days of service, no refunds or credit will be given for partial billing periods.
Do I need to install software?
No. All the work is done behind the scene. We do all the work for you.
How can Twitter help my business?
Despite the general consensus, many computer-savvy consumers use Twitter to make an informed purchasing decision. Moreover, Twitter offers value to major search engines (like Google) and aids in online marketing and search. You owe it to yourself to unleash the power of Alexela Technologies to connect with prime prospects on Twitter.
What is your refund policy?
There is no risk when you sign up for our amazing services. We will issue you a full, no hassle refund if you are not satisfied with our services. If for any reason you are not satisfied with our services, you can go to http://www.alexelatechnologies.com/contact-us.php before the first 60 days of service ends and request cancellation of your service. Your account will be closed, and you will received a full refund of any payment you may have paid. No questions asked. Your satisfaction is guaranteed!
Although there are no refunds for partial billing periods after the first 60 days of service, there are no cancellation fees.
How can I cancel services?
Go to the following webpage http://www.alexelatechnologies.com/contact-us.php to cancel service. You may cancel anytime, online, day or night. It's just that simple. No drama. Guaranteed!
Do I need an Payza account before signing up?
No. You can actually sign up without having an Payza account. However, you can click on the following link to Get your FREE account with Payza.
What do I need to do to use Payza?
Payza is the preferred secure payment processor of Alexela Technologies.How long does it takes to process my order?
Usually, most orders are fulfilled within 24 to 48 hours with the exception of holidays and weekends.
During peak ordering periods/volume, such as "Super Bowl Weekend" or "the Christmas holidays," processing may take up 72 hours or more, so please place your order accordingly. If there are any problems with your order, we will immediately contact you via email or by phone.
Whom do I contact if I need assistance with my Twitter campaign?
When you need assistance, simply call us at (212) 726-1013, 9:00 a.m. to 5:00 p.m. EST, Monday through Friday. Or, you can click on the following link (http://www.alexelatechnologies.com/contact-us.php) to contact us via email.
What is your business address?
Our business address is listed below for your convenience:
Alexela Technologies
1133 Broadway, Suite 706
New York, New York 10010-8065
Is it safe to use my credit card online?
Payza, the preferred secure payment processor of Alexela Technologies, handles your personal information with the best security and encryption technology in the industry. You can pay safely without exposing your personal details. All payments are processed via Payza with guaranteed security.
Moreover, all credit card information is secure. When the Payza order form asks you to enter sensitive information (such as a credit card number) that information is protected with superior military grade security.
Does Alexela Technologies accept any orders?
No. Alexela Technologies does not accept orders that contains or links to: (i) pornography, (ii) explicit adult content, (iii) morally questionable content, (iv) illegal content of any kind, (v) illegal drugs promotion, (vi) racism, (vii) fraudulent or suspicious content and/or (viii) advertisement for competing website or company. If your advertising and/or target web site has any of this content, your order will be rejected and money promptly refunded.
Do you offer support?
Our Support Team is here to serve you 24 hours a day, 7 days a week. Get support via email whenever you need it. To cont our Support Team, go to http://www.alexelatechnologies.com/contact-us.php and submit your urgent message. We will respond within 24 hours.
What are the accepted payment methods?
We accept MasterCard and Visa credit card and debit card payments and payments via our verified Payza account.
What about Alexela Technologies' privacy practices?
Guarding the confidentiality of information and privacy about our members is of paramount importance to Alexela Technologies. Each day, we strive to comply with each of the practices below in everything we do:
- We do not rent, lease, sell, or otherwise disclose personal information for purposes unrelated to our products and services.
- We work to ensure information integrity and security.
- We at Alexela Technologies respect the personal information of our members.
How do I get started?
Click on the following link: http://www.alexelatechnologies.com/pricing.php
What if I have a question you don't list here?
Still have a question? Serving you is extremely important to us. If you have a commendation, comment, complaint, question or suggestion, please feel free to click on the following link: http://www.alexelatechnologies.com/contact-us.php
To help us better serve you and reduce the risk of someone else accessing your accounts online, please click on the link above.
Alexela Technologies is registered with Klout.com. |
